Frequently asked questions for Registered Users.

Registered Users｜Frequently Asked Questions

• What is user registration?

  By performing user registration, you will be able to use various features. In addition to being able to save an unlimited number of favorites, you can use the matching feature according to individual conditions, post comments to professionals, etc., allowing you to proceed more conveniently with home searching and information gathering.

• What is the difference between professional registration and user registration?

  User registration is an account for those who want to search for home building and architectural cases. Professional registration is for those in a position to send out information, such as architects, design firms, and builders.

• What information is required for registration?

  All that is required for user registration is an email address and password. Input is simple, and registration is completed in a few minutes.

• What kind of email address should I register?

  Please be sure to register an email address that can receive mail. Since registration completion and important announcements will arrive, we recommend using an email address you normally use.

• Will the registered email address be made public?

  No, your email address will not be made public to third parties. It will be used only for login and contact, and privacy will be managed appropriately.

• Is it okay if I don't think of a password myself?

  Yes, by clicking the pen icon in the password entry field, you can set a safe, automatically generated password.

• Does it cost anything to register?

  User registration can be performed for free. Also, all features available after registration can be used for free without additional costs. No charges will be incurred, so please use it with peace of mind.

• Is agreement to the Terms of Use mandatory?

  Yes, agreement to the Terms of Use is required for account registration. Please complete registration only if you agree after checking the content.

• Can I log in immediately after registration?

  Yes, once registration is complete, you can log in and use the service immediately. No special settings or procedures are required.

• What is My Page?

  My Page is a dedicated page automatically created after user member registration. You can centrally check announcements, manage comment history, edit your profile, set up your account, and check matching results.

• From where can I check My Page?

  It is automatically displayed after logging in from the login page. It can be used from both smartphones and PCs.

• What are the "Announcements" displayed on My Page?

  Important announcements, maintenance information, release information, etc., delivered to user members are displayed. We recommend periodic checking to confirm the latest information.

• Can I manage posted comments on My Page?

  Yes. Comments posted so far are displayed in a list in the "Comments" column of My Page. It is also possible to delete comments that are no longer needed from My Page.

• What information is displayed in the profile?

  In the profile, name, self-introduction, hobbies/tastes, categories of interest, website (optional), etc., are displayed. Since it is also reflected in the matching feature, we recommend entering content.

• Can profile information be edited?

  Yes. You can change the content at any time from "Edit Profile" within My Page. Please update it according to changes in your interests and lifestyle.

• What can be done in Account Settings?

  You can change passwords and email addresses, cancel verified accounts, stop accounts, log out, etc.

• Where can I check matching results?

  You can check from the "Matching" column within My Page. Matching results based on the registered conditions will be displayed.

• Will My Page be public to other users?

  My Page is a private page that only you can browse. Personal information and usage history will not be made public to third parties, so please use it with peace of mind.

• What is a User Page?

  A User Page is a public page where other users can browse the comments and profile information of registered users. Through comment history and hobbies/tastes, one can learn about that person's interests and values.

• Can anyone see the User Page?

  Yes. The User Page can be browsed by all users using the site. Even if you are not logged in, information is public.

• What kind of information is displayed on the User Page?

  Posted comments, self-introduction, hobbies/tastes, registered websites, and SNS links are displayed.

• Will all posted comments be displayed?

  Yes. Comments the user has posted so far are displayed on the User Page in chronological order. The structure shows tendencies of interest in professionals and events.

• For what purpose are hobby/taste tags displayed?

  Hobby/taste tags are information to clearly convey user interests and lifestyles. They serve as an opportunity for contact with other users or professionals with common interests.

• Will website and SNS links always be displayed?

  No. Website and SNS links will be displayed only if the user has registered them. If not entered, they will not be displayed.

• Can I edit the content of the User Page myself?

  Yes. Self-introduction, hobbies/tastes, and link information can be changed at any time from the profile editing on My Page.

• What should I do if there is information I do not want to be displayed?

  Information you wish to refrain from displaying can be deleted or changed on the profile editing screen. You can manage the public content yourself.

• Will real names and personal information be made public?

  No. Personal information such as real names and contact information will not be automatically made public. Only information that the user has voluntarily entered and made public is displayed.

• Are favorites automatically categorized?

  Yes, they are automatically organized by category: Images, Room Tours, Projects, Events, and Professionals.

• Is there a limit to the number of favorites I can register?

  No, there is no limit. The more you register, the higher the diagnosis accuracy becomes.

• Can I delete favorites added by mistake?

  Yes, you can delete them by tapping the "♡" again from the favorites list or My Page. The diagnosis will also be updated automatically.

• Is it okay to add things to favorites even if I'm just somewhat interested?

  Yes, feel free to add anything you intuitively feel is "good." Sensibility tendencies you hadn't noticed will become clear.

• How long is favorites data saved?

  It is saved permanently as long as you are a member. Data does not disappear even if you log out, and can be accessed from multiple devices.

• Can I check professional information from favorites?

  Yes, you can access professional information with one click from favorited photos or projects, and inquire immediately.

• What kind of effect does registering favorites have?

  It can be used for saving in a dedicated collection, improving diagnosis accuracy, optimizing matching, and as reference material at the time of consultation.

• What is the matching feature?

  The matching feature is a support feature that automatically selects professionals with matching sensibilities based on the architectural plans, conditions, and favorites registered by the user.

• What is required to use the matching feature?

  To use the matching feature, in addition to user registration, you need to become a verified account. Only users whose identity has been verified can use it.

• What is a Verified Account?

  A Verified Account is an account that has completed verification procedures. It has been introduced to maintain a highly reliable matching environment.

• What do I enter in the matching registration form?

  Enter an outline of the plan, such as the type of architectural plan (residence, shop, etc.), building budget, planned construction site, and desired completion date. Matching becomes possible by entering mandatory items.

• Will the entered information be made public?

  No. Information entered in the matching registration form is used only for determination by the matching program and will not be made public to the general public.

• How does matching work?

  Matching is performed by comprehensively judging multiple elements based on conditions entered by the user and favorited professionals and architectural cases.

• From where are the matched professionals selected?

  Professionals who are matched are those from among the professionals using the matching feature who meet the conditions.

• How many companies are selected in one match?

  Professionals selected in one match are up to 4 companies.

• Will professionals be notified that they have been matched?

  No. The fact that a match has occurred is not automatically notified to the professional side. It is a system that respects the user's will.

• How can I contact a professional after matching?

  If there is a professional you are interested in, you can send a message from the professional page. At that time, we recommend explicitly stating that you "were matched."

• Does registering favorites affect matching?

  Yes. Professionals and architectural cases added to favorites are considered as one element of the matching conditions.

• Can matching be performed multiple times?

  Yes. You can change conditions and perform matching as many times as you like.

• What happens if I create a new match?

  When you create a new match, the previous matching list is deleted. It is a system where the latest conditions are always reflected.

• What happens if I disable the matching feature?

  If you disable the matching feature, all currently displayed matching lists will be deleted.

• Who is the matching feature recommended for?

  It is particularly recommended for users whose architectural plan direction has been solidified to some extent and who "want to know professionals who match their sensibilities and conditions." It can also be used as a trigger for consideration.