A list of frequently asked questions regarding Professionals and Matching Functionality.

Professionals｜Matching Functionality｜Frequently Asked Questions

• What is the matching feature?

  It is a system that compares architectural conditions, budgets, desired completion timing, interest tendencies, etc., set by users with available conditions registered by professionals, and displays the professional to the user side when conditions match. It reduces random inquiries and supports meetings where conditions are organized.

• Are there prerequisites for using the matching feature?

  Yes. The matching feature is only for accounts that have completed verification. It is a prerequisite that both the professional and the user are verified.

• What information is matching based on?

  It is automatically judged based on conditions such as the type of architectural plan that can be handled, approximate cost, construction period, and supported areas set by the professional, and architectural conditions set by the user.

• What kind of conditions are set on the user side?

  Basic conditions for consultation are set, such as architectural plan content, budget, desired completion timing, and desired area. These become targets for matching when they align with the professional's handling conditions.

• are there necessary elements to be matched?

  Yes. One of the conditions for a match to be established is that the user has added the professional to their "Favorites." Only professionals who are of interest will be targeted for matching.

• Can the professional side check the matching results?

  No. Matching results are displayed only on the user member's screen. The professional side cannot directly check which user they are matched with.

• Why can't the professional side check the matching results?

  The matching feature is designed as a support feature for users to search for professionals. Therefore, it is a system based on active behavior from the user side.

• Will the conditions entered in the matching settings be made public?

  No. Numerical conditions such as cost and construction period are used only for matching determination and will not be made public to users or third parties.

• Must all setting items be entered to use it?

  Yes. To enable the matching feature, all mandatory items such as handleable architectural plans, costs, and construction periods must be entered.

• Are projects other than residential also targets for matching?

  If the professional sets shops, offices, clinics, buildings, etc., as handleable architectural plans, they will be matched with users considering them.

• Are renovation and small-scale projects also targets?

  Yes. By setting renovation, interior, furniture, etc., as plans that can be handled and entering the minimum cost and construction period, they become targets for matching.

• How are the minimum cost and construction period settings reflected?

  They will be displayed as matching candidates when there is no significant discrepancy with the user's budget or desired completion timing. It makes it difficult for consultations that do not meet the conditions to arrive.

• Is the setting of the supported area mandatory?

  It is mandatory when performing construction management. Setting it even for design work only will lead to improved matching accuracy.

• If matched, is it mandatory to respond or sign a contract?

  No. Matching is merely an opportunity for a meeting. Whether to actually proceed with consultation and whether it leads to a contract depends on the judgment of both the user and the professional.

• What are the benefits of the matching feature for professionals?

  In addition to meeting users whose budget, construction period, and architectural plans are pre-organized, since you are already added to their favorites, it is characterized by being easy to create contact points with users with similar interests and sensibilities. It reduces the initial burden of alignment and leads to efficient consultation while preventing mismatches.